Bringing Online Education To Mongolia, In Wireless Backpacks

Tony Wan, Co.Exist

It takes more than a village: It also takes a hotspot. is bringing wireless routers pre-loaded with online education content to provide lessons to rural communities.

As a turbulent snowstorm whips across the vast, desolate Mongolian grasslands, a group of schoolchildren huddle over laptops, their eyes transfixed as the sagacious Sal Khanworks through Newtonian physics.

But Khan is only reaching these kids because of a bold initiative from another creative edupreneur: Neil Dsouza, age 27, cofounder of, a San Francisco-based nonprofit dedicated to enabling access to education in developing countries. Dsouza was previously an engineer at Cisco, where he helped develop the first 4G core routers for AT&T and eventually Verizon’s mobile network.

Technology is starting to become a waste in developing countries.

Plenty of people have tried to tackle education in remote areas. The One Laptop Per Child (OLPC) project, for instance, has shipped millions of laptops to impoverished corners of the world. The impact has been faint, however, leading OLPC founder Nicholas Negroponte to recently propose a more radical approach: dropping tablets from helicopters to remote villages, “then go[ing] back a year later to see if the kids can read,” he has declared.

But to those already on the ground, the idea of indiscriminately flinging equipment from the air and hoping for a positive educational outcome seems like a recipe for waste. OLPC has already donated over 7,000 laptops to Mongolia. When Dsouza arrived, he found many collecting dust on shelves. Some have not even seen the light of day, still unopened in shrink-wrapped boxes.

Photo: One Laptop Per Child

“Technology is starting to become a waste in developing countries,” notes Dsouza. He points to startling findings from the World Bank’s very own Independent Evaluation Group that “only 30 percent [of its projects worldwide] have achieved their objectives of implementing universal assess policies or increasing ICT

[information and communications technologies]

access for the poor or underserved areas.”

It’s not just due to misguided strategies like airlifting hardware, either, Dsouza says. Too many Western-driven programs have neglected to take into account geographical limitations and cultural differences–whether it’s failing to realize the lack of basic IT infrastructure in developing countries, or assuming that everyone naturally understands the potential and use of computing devices.

Tony Wan, Co.Exist

Haunted by memories of piles of unused laptops, Dsouza devised an ingenious plan: Bring a chunk of the Internet’s offerings to Mongolia. He packages content from Khan Academy, MIT open courseware, and other resources into portable, self-contained servers that can be wirelessly accessed by laptops and computers. These servers, which cost roughly $350 apiece, are small enough to fit in a backpack and need only a power outlet to boot up. Other laptops need only wireless capability and a browser that supports Flash to log on. What this creates, in essence, is a local intranet network–what Dsouza has dubbed an “Education Hotspot”–that allows users to access materials hosted on the server, even in areas so remote that Internet is either outrageously expensive or non-existent.

Here’s how Dsouza is distributing his technology: has a tiny team of three in San Francisco that collects free content from the web, then taps volunteers around the world to translate the material into local languages. These materials are then copied onto the backpack servers, which get delivered to local coordinators in developing countries. These coordinators–so far 12 Peace Corps volunteers in remote regions–work with teachers in schools and orphanages to set up the “Hotspots.” Content on the servers can be regularly updated via CDs or USB sticks.

Too many Western-driven programs have neglected to take into account geographical limitations and cultural differences

The project is still very much in its infancy. So far Dsouza has deployed three Hotspots in Ulaanbaatar, two in the Uvurkhangai province of Mongolia, and one in Takengon, Indonesia–all together serving orphanages that house around 300 children. He plans to set up six more in schools in Mongolia’s Hovd province in the next few months. Next year, Dsouza also hopes to get pilot programs established elsewhere, too, including Sri Lanka, Bangladesh, and Egypt. In India, Dsouza also has plans underway to see how well the Hotspots work with the much-publicized $35 Aakash tablets, which the government has promised to provide to rural schools.

Considerable obstacles exist. Getting buy-in from local officials and educators is not always easy; some can be outright hostile to outsider advisers. But Dsouza has made sure to involve local teachers at every step of his project, providing them with the training required to effectively harness the potential of the Hotspots. It’s opened their eyes and given them a stake, he says, to the point where local teachers are taking ownership of the projects.

And then there’s the matter of funding. So far, Dsouza been bootstrapping this venture largely on his own, something he admits is unsustainable. He has considered returning to a day job to resuscitate his finances or reaching out to investors and VCs to turn the Hotspots into a viable business, despite his initial intentions to make this a nonprofit project.

But buzz around these Hotspots is–excuse the pun–starting to heat up. Dsouza has given talks at TEDxUlaanbaatar and the Global Education Conference. Earlier this year, he was awarded runner-up at the Houghton Mifflin Harcourt Global Education Challenge. Even the World Bank sees potential, having allocated a small sum ($3,200) to pilot this project–not for orphans and students, but nomads and herders, who will use the Hotspots to access information relevant to their day-to-day activities and improve their knowledge on production and supply.

Dsouza remains humble about his work, framing it in terms of making the best use of existing technologies rather than creating something radically new. “We’re not trying to reinvent the wheel, but rather focus on finding ways to recycle technology and resources–the hardware, content, and networks–that are already in place.”

By Tony Wan, Associate Editor, EdSurge

Building Edtech in India: Go Slow or Go Home

From EdSurge, Tony Wan, Nov 15, 2013.


Talk about a true case of the little guy cleaning up the big guy’s mess.

For the past two years, Zaya co-founder and CEO Neil D’Souza has triumphed over astonishing odds in his mission to deliver digital educational resources to developing regions. He’s piped digital books to nomadic herders in remote Mongolia and Khan Academy videos to orphanages in Indonesia.

Now his sights are set on India, beginning with his hometown, Mumbai. But first he must overcome the pessimism in the wake of the muddle created by Educomp, India’s largest edtech company.

“There’s a lot of skepticism in India about education technology. Teachers and schools has seen so many attempts fail in the last eight, ten years,” says D’Souza.

He’s determined to make a difference. In January 2012, D’Souza, a former Cisco engineer, set up his headquarter in Mumbai to implement and scale affordable blended learning labs in schools and tutoring centers. All the equipment required fits neatly in a backpack. For roughly $3,000, the ZayaLabKit comes with Aakash tablets, earphones, speakers, a projector, a battery pack and most importantly, the ClassCloud, the server that delivers learning content, assessments, and a learning management system to the tablets in a local intranet network.

But educators, entrepreneurs and investors in India have learned that technology doesn’t always deliver results.

A recent report on the uses of edtech in affordable private schools in Hyderabad found that “many school leaders and teachers are unaware of how to use technology to its full capacity,” and as a result “techno-classes and computers [are] often used minimally or not at all.”

This was the case for Educomp, the country’s largest provider of hardware and digital technologies for schools. In 2003, it introduced the Smart Classsolution, a package of interactive whiteboards and digital resources installed in over 14,000 schools around the country.

In April 2013, Forbes India uncovered serious problems underlying this rapid growth. Among them: the company committed large capital investments upfront by installing whiteboards and other hardware that went unused. Many never paid for support and services. Without this revenue, the companydefaulted on paying some employees for months and recently let go of 3,500. This downsizing meant that some paying customers received lackluster service, and 200 of them recently filed a lawsuit against the company.

One analyst who has watched Educomp closely believes the Smart Class strategy “was built on a very hairy concept that simply putting multimedia hardware in front of teachers and students would work.” He estimates that nearly 10,000 schools currently have inoperable Educomp hardware. “One of the biggest negative legacies that Educomp will leave,” he says, “is that public investors and schools will be very wary and pessimistic about education technology.”

By contrast, D’Souza believes that building real change in India’s education system will take long and patient work. For the past two years, he’s been living that principle as he prototyped his mobile “Education Hotspots” in rural regions to prove the technology could deliver Khan Academy videos where little or no Internet infrastructure existed. His experiences taught him that proper training was just as crucial as the technology itself.

His customers are chosen carefully to ensure that teachers are willing to adopt not just new technology, but even new ways of teaching and managing a classroom. Every Zaya teacher undergoes a multi-day orientation on properly setting up and managing the ZayaLabKit and also learn about blended learning models in U.S. schools like KIPP and Rocketship. Weekly check-ins from company staff provide ongoing support.


Zaya currently runs ten labs: Six are set up in schools run by Teach for India in Mumbai and Pune, three are after-school programs in the suburbs outside Mumbai, and one is on the second floor of the Zaya office. Each lab operates on a rotational model where students split time between peer-to-peer group work, interacting with the teacher and working on tablets. Altogether, the labs serve about 600 students.

It’s a far cry from the thousands of schools where Educomp hoped to operate. But even with this modest number, Zaya believes it can do one thing that other Indian edtech companies have neglected: show improvements in students’ learning gains.

The Zaya tablets come with assessments that periodically measures students’ math and reading skills. Based on their performance, the system assigns them to different learning tracks (below, at, or above grade level) where they receive instruction based on their needs. As students work through the 600+ math lessons and books from companies like CK12 Braingenie andMangoReader, progress and performance are tracked and analyzed.

It’s still early days and initial results won’t be available until the end of the year. The goal for 2014 is to have 30 labs around the country, a number that D’Souza believes will offer a large enough sample size to measure aggregate learning outcomes.

“Our team [of 15] is well aware that it will take some time for us to prove holistic change. We will grow at a more careful pace while collecting data and refining our process,” says D’Souza.

In the meantime, financial sustainability is an issue for Zaya. So far, parents of students in the after-school labs pay 150-200 Rupees (U.S. $2 to $3) per month, and the company charges schools $2,000 per year for in-school labs. It’s currently not enough to cover operational costs, which D’Souza says can be as high as $10,000 a year for each lab. He’s reached out to local companies, investors and philanthropists for support, and so far has eight sponsors pledged for 2014.

The rest of the world is watching, too. Back in 2011–when D’Souza first started–he took second prize in Houghton Mifflin Harcourt’s Global Education Challenge. This year he was a runner-up at the 2013 Gratitude Awards and was chosen as an Echoing Green Fellow in June. He’s also received encouraging signs from investors in the U.S. and India as he goes about raising institutional capital for Zaya. “These impact investors claim to be very patient,” says D’Souza. “I’ll find out in two years how patient they are.”

Patience from investors is a rare quality indeed. But given what happened to India’s biggest and fast-growing edtech company, getting real learning results may well be worth the wait.

Pearson Promises to measure and report impact on learning outcomes (after decades of reporting learning outcomes)

World’s leading learning company puts pursuit of efficacy at centre of strategy

TORONTONov. 15, 2013 /CNW/ – Pearson, the world’s leading learning company, today announces a series of unique commitments designed to measure and increase its impact on learning outcomes around the world.

As part of a new global education strategy which sets out to help more people make progress in their lives through learning, Pearson today:

  • Committed to report audited learning outcomes measures and targets alongside its financial accounts, covering its whole business by 2018
  • Shared plans to “institutionalise” efficacy across Pearson’s organisation, creating dedicated focus and incentives towards learning outcomes targets for all business areas
  • Published its Efficacy Framework – Pearson’s approach for ensuring its products and services enable students to learn what they need to make progress – for feedback and improvement;
  • Promised to develop a global research network to gather the evidence needed on the “path to efficacy”, and openly to share and broker debate around its findings.

The company’s ambition is to ensure that its work is driven by an ever-clearer understanding of how it can maximise and measure its impact on learning outcomes, drawing on the lessons of the healthcare industry to invest in research and development and build new partnerships that will address the most pressing unmet needs in education.

Identifying dialogue and collaboration with the wider education community as crucial to accelerate progress, Pearson also publishes two reports. The first, Asking More: The Path to Efficacy, sets out the imperative for measuring and improving learning outcomes worldwide. The second, The Incomplete Guide to Delivering Learning Outcomes, shares in detail the company’s new approach to contributing to that goal and the progress it has made so far.

Asking More: The Path to Efficacy brings together some of the world’s leading education experts to highlight how research and data collection can enable a revolutionary degree of rigour in measuring and improving the success of learning products, educational programmes and institutions.

The report argues that efficacy in education is ‘as possible and as pressing’ as in healthcare, and includes contributions from global leaders in education and business including Andreas Schleicher of the OECD, Vicky Colbert of Escuela Nueva, Geoff Mulgan of NESTA and Jon Iwata of IBM.

Pearson will now extend this conversation by creating a new global research network, connecting Pearson’s internal research with outside experts, working together to address barriers to efficacy and big unanswered questions in education. The network will inform Pearson’s strategy and product development, and Pearson will share findings openly through a new online platform, Open Ideas.

Also published today is The Incomplete Guide to Delivering Learning Outcomes. Authored by Sir Michael Barber, Pearson’s Chief Education Advisor, and Saad Rizvi, Senior Vice President, Efficacy, the report shares Pearson’s “Efficacy Framework”, a Review process designed to evaluate and improve impact on learning outcomes, and sets out the company’s strategy, initiatives and insights in applying it.

Efficacy now moves from a pilot programme in Pearson to the centrepiece of its global education strategy. Every part of Pearson’s new organisation will have a senior leader with a specific brief for improving efficacy, and product roles will be reshaped to focus on delivering outcomes rather than inputs. This new network of efficacy leaders will ensure that the Efficacy Framework and its lessons are applied throughout the company, reviewing all investments over a value of $1m and reporting publicly on Pearson’s progress and impact.  Pearson will also include the delivery of learning outcomes as a central pillar of its HR policies including recruitment, training, performance management and reward.

John Fallon, Pearson’s chief executive, said:

“Pearson’s purpose is to help people make progress in their lives through learning. So, we better be sure that we can demonstrate that progress, in all we do, in a meaningful way.

“Our aim is to ensure that every action, every decision, every process, and every investment we make will be driven by a clear sense and understanding of how it will make a measurable impact on learning outcomes. We need to institutionalise this process, and make it our natural habit.

“When we publish our annual report five years from now, we will, in a rigorous and externally audited way, be able to report on the progress we have made in improving learner outcomes.  To achieve this, we will need to collectively agree on the learner outcomes that we will track, measure and strive to achieve.

“That work is a priority starting from today and we will be reaching out across the education community to consult on where we should be directing our energies.”

Michael Barber, Pearson’s Chief Education Advisor, said:

“Education is so linked to the wellbeing of individuals and of the economy that we need much more rigorous systems in place to ensure it is working, urgently.  Thanks to the growing body of research and data, and the opportunity of technology, achieving efficacy in education is not only as pressing, but now just as possible as in healthcare.

“Global education challenges are too steep for any one organisation to pursue independently. We are sharing the progress we are making so that others can challenge and support us to move more rapidly. Collaboration, partnership, and co-creation are the only way to transform education at the pace the learners we serve require.”

Notes to editors

1. Asking More: The Path to Efficacy, is edited by Sir Michael Barber and Saad Rizvi and features contributions from nine global experts, setting out the progress which can be made through a renewed focus on outcomes.
The authors are:
– Geoff Mulgan, NESTA
– Barbara Chow, Education Program Director, Hewlett Foundation
– John Iwata, Senior Vice President, Marketing, Communications and Citizenship, IBM
– Vicky Colbert, Founder, Escuela Nueva Foundation
– Rukmini Banerji, Programs Director, Pratham Schools
– Professor Michael C Crow, President, Arizona State University
– Andreas Schleicher, Special Advisor on Education Policy, OECD
– Sir Ken Robinson, education, arts and creativity expert
– Peter Hill, assessment expert, former CEO of Australian Curriculum, Assessment and Reporting Authority and Senior Adviser to the Hong Kong Assessment and Examinations Authority

Geoff Mulgan highlights measureable impact as the emerging acid test for consumers and investors; IBM’s Jon Iwata on the huge potential to analyse Big Data to answer unaddressed questions and support real-time learning decisions; Vicky Colbert sharing her experience of building an outcomes oriented approach from ground up; and Professor Michael Crow on the role of technology in combining high quality educational experiences with wide access.

2. The Incomplete Guide to Delivering Learning Outcomes is authored by Sir Michael Barber and Saad Rizvi, with a foreword from former Pearson CEO Marjorie Scardino and an introduction from John Fallon, CEO of Pearson.
3. The ‘Efficacy Framework’ scores across four areas considered critical to securing outcomes1.  An interactive framework version was published today on a new website for feedback from the education community at
Reviews recommend how products can improve learner outcomes, for example by using data analytics, digital technology or by applying research insights. Pearson are now using the approach to determine how they invest and acquire, to drive innovation, product development and a new research agenda, and their recruitment, professional development and rewards for employees.
4. Pearson has also begun to build a new online research platform to provide a global bank of evidence on best practices in education. Open Ideas, a new website, has been created to make the latest evidence and ideas in education accessible to all, and to encourage an open debate about learning. It will be launched in ‘beta’ in the first quarter of 2014 at URL
5. To request an interview with John Fallon, Sir Michael Barber, or any of the report authors, or to receive any of the collateral below please contact: Marlene Olsavsky, Vice President of Marketing, Pearson Canada
– Copies of Asking More: The Path to Efficacy
– Copies of The Incomplete Guide to Delivering Education Outcomes
– Video footage of Sir Michael Barber and John Fallon interviewed about efficacy
– Video footage showing the framework in action at Pearson, in a product review
– B-roll learner footage
– Photography and biography information for Sir Michael Barber and John Fallon

About Pearson

Pearson is the world’s leading learning company, serving learners of all ages with educational resources, services, software and assessments. We operate in more than 70 countries around the world, employing more than 40,000 people and serving the school, higher education and professional education markets with a commitment to measure and improve learning outcomes. Our resources are available in print, online and through multilingual packages that help people learn whatever and wherever they choose. Pearson’s businesses also include financial information through the Financial Times and consumer publishing through Penguin Random House. For more information on Pearson, visit

1 Outcomes, Evidence, Planning and Implementation, Capacity to Deliver

SOURCE Pearson Education